1. Terms and definitions
In this offer, the following terms have the following meanings and are an integral part of it:
The Seller is Monopoly LLC (Legal address: 109377 Moscow, Ryazansky Prospekt, 34 room 14, OGRN 1167746675249, tel.: 8 (800) 777 58 58, email: firstname.lastname@example.org).
Trademark - Magic Manufactory
Buyer - any individual who has accepted a public offer on the terms of this offer.
Online store - “ma-ma.store” is the official online store of the Seller of Monopoly LLC located at the Internet address https://www.ma-ma.store. Within the framework of this agreement, the concepts of the Online Store and the Store are equivalent and are interpreted authentically, in the context of the offer.
A product is an object of agreement between the parties, a list of assortment items presented in the official online store.
A promotional discount is a discount that is provided for a specific Product. The discount amount is indicated on the Product page. The price of the Goods is indicated taking into account the promotional discount.
A promo code discount is a discount that is provided for a certain group of Goods when a special code is entered when placing an Order in the Buyer's "Cart".
A promo code is a special code that provides a discount on a certain group of Products and has an expiration date. Promo codes are applied automatically when you add an item to your shopping cart. The final amount of the discount for the promotional code for the goods is indicated in the basket at the time of placing the order. Only one promo code can be applied to one item.
Loyal Customer Discount is a discount provided by the online store to the Buyer on certain conditions.
2. General provisions
2.1. This public offer (hereinafter referred to as the Agreement) is an official offer of Monopoly LLC to any individual who has the legal capacity and the necessary authority to conclude a contract for the sale of the Goods with Monopoly LLC on the terms specified in this offer and contains all the essential conditions contracts.
2.2. Relations in the field of consumer protection are regulated by the Civil Code of the Russian Federation, the Law "On Protection of Consumer Rights" and other federal laws and legal acts of the Russian Federation adopted in accordance with it.
3. Registration on the site
3.1. Only registered Buyers can place an Order in the online store, while the Buyer has the right to register on the site only 1 (one) time, i.e. can have only one Personal Account.
3.2. The Seller is not responsible for the accuracy and correctness of the information provided by the Buyer during registration.
3.3. The Buyer who has registered in the Online Store receives individual identification by entering an SMS with an access code sent by the Seller to the contact number specified in the profile, or by sending a confirmation letter to the email address specified during registration. Individual identification of the Buyer allows to avoid unauthorized actions of third parties on behalf of the Buyer and provides access to additional services. The transfer of the access code by the Buyer to third parties is prohibited.
3.4. The buyer is solely responsible for all possible negative consequences in case of transfer of the access code, as well as personal account credentials to third parties.
3.5. You can use the regular customer discount only through the Personal Account. To do this, you need to place orders after entering the site under your credentials specified in the profile of your personal account. The loyalty discount is tied to a specific Personal Account, as it is calculated on the basis of purchases made through it. In case of re-registration on the site, the purchase history and discount of a regular customer are not transferred from the old Personal Account to the new one. Order statistics in the new Personal Account are kept from scratch. You can use the discount only through the Personal Account in which it is generated.
4. Subject of the Agreement and the price of the Goods
4.1. The Seller transfers, and the Buyer accepts and pays for the goods on the terms of this Agreement.
4.2. Ownership of the Ordered Goods passes to the Buyer from the moment the Goods are actually transferred to the Buyer and the latter pays the full cost of the Goods. The risk of its accidental loss or damage to the Goods passes to the Buyer from the moment the Goods are actually transferred to the Buyer.
4.3. The prices for the Goods are determined by the Seller unilaterally and indisputably and are indicated on the pages of the online store located at the Internet address: https://www.ma-ma.store.
4.4. The price of the goods is indicated in rubles of the Russian Federation and includes value added tax.
4.5. The final Price of the Goods is determined by the successive action of discounts on the Price of the Goods in the following order:
— Promotional discount
- Promo code discount
- Loyal Customer Discount
5. Rules for the sale of goods in the online store "ma-ma.store"
5.1. Products displayed on the website are for personal use only.
5.2. The sale is carried out in accordance with Article 497 of the Civil Code of the Russian Federation (Part Two), Decree of the Government of the Russian Federation of September 27, 2007 No. 612 “On Approval of the Rules for the Sale of Goods by Remote Method”, the Law “On Protection of Consumer Rights”, as well as the “List of Non-Food Products of good quality, not subject to return or exchange for similar goods of other sizes, shapes, dimensions, styles, colors or configurations”, approved by Decree of the Government of the Russian Federation of 19.01.1998 No. 55
5.3. The order is formed through the website of Monopoly LLC (ma-ma.store).
5.4. The consumer has the right to pay for the Goods in cash or by bank transfer. Payment in cash is made to the courier or employee of the point of issue at the time of delivery.
5.5. Non-cash payment can be made by bank transfer, using a bank card, as well as by electronic payment in accordance with the procedure indicated on the ma-ma.store website in the "Payment Methods" section. The costs for transferring funds to the Seller's account shall be borne by the Buyer.
5.6. An electronic receipt is provided by phone number or e-mail address by displaying information in the form of a message in the Personal Account, access to which can be carried out only with a password sent in the form of an SMS message to the registered phone number specified by the Buyer when registering in the Personal Account.
In case of disagreement with the proposed form of transferring an electronic check, the Buyer must provide an e-mail address at the time of placing the order.
5.7. The consumer has the right to independently receive the Goods at the points of issue, information about which is presented in the section "Points of issue". Delivery of the Goods may, at the choice of Monopoly LLC, also be carried out by ordering the Consumer to deliver the goods to the point of contact located at the place of long-distance postal exchange, at the address indicated by the Buyer in the order of the goods.
5.8. You can find out the exact information about the cost of delivery to your region when placing an order.
5.9. If the return is carried out by calling the courier service, the courier's departure is paid by the Consumer in the amount of 300 (three hundred) rubles.
5.10. The rules and conditions for the effective and safe use of the Goods are indicated on the labels or in the instructions for use of the Goods.
5.11. The consumer has the right to refuse the Goods at any time before its transfer, and after the transfer of the goods - within seven days. Return of the Goods of good quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified Goods are preserved. The absence of the specified document from the Consumer does not deprive him of the opportunity to refer to other evidence of the acquisition of the Goods from this seller. The Consumer does not have the right to refuse the Goods of proper quality, having individually defined properties, if the specified Goods can be used exclusively by the Consumer acquiring it.
5.12. If the Consumer refuses the Goods, Monopoly LLC must return the amount to him no later than 10 days from the date of return of the goods and the presentation of the corresponding demand. The amount paid by the Consumer is subject to return, except for the costs of Monopoly LLC for delivery from the buyer and / or to the buyer of the returned goods.
5.13. The return of the Goods of good quality is carried out at the choice of the Client by calling the courier service or at the points of issue of the online store.
5.14. Courier delivery:
5.14.1. The ordered items arrive in their original packaging and in a transparent package from our online store.
5.14.2. After full payment for the order, you need to open the package in the presence of the courier and check the goods for integrity, absence of defects and correctness of the investment.
5.14.3. In case of detection of a manufacturing defect or violation of the integrity of the goods, you must leave a mark in the delivery register. In this case, you can return to the courier.
5.14.4. You can send all claims for the purchased goods to the e-mail address: email@example.com or in another way convenient for you.
5.14.5. Please note that the goods must be checked in the presence of the courier. Otherwise, the ma-ma.store online store is not responsible for the integrity of the order.
5.15. Delivery to the point of issue:
5.15.1. The ordered items arrive in their original packaging and in a transparent package from our online store.
5.15.2. After full payment for the order, you can open the packaging in the presence of an employee of the pick-up point and check the goods for integrity, absence of defects and correctness of the investment.
5.15.3. In case of detection of a manufacturing defect or violation of the integrity of the goods, you must leave a mark on the consignment note. In this case, you can return to the employee of the pick-up point.
5.15.4. You can send all claims regarding the purchased goods to the e-mail address: firstname.lastname@example.org e or in another way convenient for you.
5.15.5. Please note that the goods must be checked in the presence of an employee of the point of issue. Otherwise, the ma-ma.store online store is not responsible for the integrity of the order.
5.16. Rules for the sale of discounted goods:
5.16.1. Information about the discounted product is brought to the consumer directly in the product card in the form of a designation opposite the product name. Information about the reasons for the markdown of the goods is brought to the consumer in the "Description" section in the product card.
5.16.2. The price in the product card is final and is indicated with a markdown.
6. The moment of conclusion of the contract
6.1. The text of this Agreement is a public offer (in accordance with Article 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation).
6.2. The acceptance of this offer (agreement) is the execution by the Buyer of an order for the Goods in accordance with the terms of this offer. The Buyer places an order for the Goods by performing the actions specified in the "Your Cart" section, the "Checkout" item, a direct link to the item:
6.3. By accepting this offer, the Buyer agrees that:
— registration data (including personal data) are provided by him voluntarily
– registration data (including personal data) are transmitted in electronic form via open communication channels of the Internet network
— registration data (including personal data) were transferred to the Seller for the purposes specified in this offer and may be transferred to third parties for the purposes specified in this offer
— registration data (including personal data) can be used by the Seller in order to promote goods and services by making direct contacts with the Buyer using communication channels
- registration data (including personal data) can be used by the Seller for the purpose of sending advertising and information to the Buyer from the Seller and / or its partners in telecommunication networks, including via the Internet, in accordance with Article 18 F3 "On Advertising" dated March 13, 2006
– for the purpose of additional protection against fraudulent activities, the registration data specified by the Buyer (including personal data) can be transferred to the bank that carries out transactions for paying for orders placed on https://ma-ma.store
— the consent given by the Buyer to the processing of his registration data (including personal data) is unlimited and can be withdrawn by the Buyer or his legal representative by submitting a written application submitted to the Seller at the point of issue
6.4. The agreement concluded on the basis of the Buyer's acceptance of this offer is an accession agreement to which the Buyer joins without any exceptions and / or reservations.
6.5. The fact of placing an order by the Buyer is an unconditional fact of acceptance by the Buyer of the terms of this Agreement, including the Buyer's consent to the Seller sending him SMS messages about the status of his order and surveys to improve the quality of customer service. The buyer who purchased the goods in the Seller's online store (placed an order for the goods) is considered as a person who has entered into a relationship with the seller on the terms of this Agreement.
7. Rights and obligations of the parties
7.1. The seller undertakes:
7.1.1. From the moment of conclusion of this Agreement, fully ensure all obligations to the Buyer in accordance with the terms of this agreement and current legislation. The Seller reserves the right to default on obligations under the Agreement in the event of force majeure circumstances specified in clause 10 of this Agreement.
7.1.2. Process the personal data of the Buyer in the manner prescribed by the current legislation and the Policy of Monopoly LLC regarding the organization of processing and ensuring the security of personal data.
7.1.3. If the purpose of processing personal data is achieved, the Seller undertakes to stop processing personal data or ensure its termination (if the processing of personal data is carried out by another person acting on behalf of the Seller) and destroy personal data or ensure their destruction (if the processing of personal data is carried out by another person acting on behalf of the on behalf of the Seller) within a period not exceeding thirty days from the date of achieving the purpose of processing personal data, unless otherwise provided by the agreement to which the Buyer is a party, beneficiary or guarantor, or other agreement between the Seller and the Buyer.
7.1.4. If the Buyer withdraws consent to the processing of his personal data, the Seller undertakes to stop processing them or ensure the termination of such processing (if the processing of personal data is carried out by another person acting on behalf of the Seller) and if the storage of personal data is no longer required for the purposes of processing personal data , destroy personal data
or to ensure their destruction (if the processing of personal data is carried out by another person acting on behalf of the Seller) within a period not exceeding thirty days from the date of receipt of the said withdrawal, unless otherwise provided by the agreement to which the Buyer is a party, beneficiary or guarantor.
7.1.5. In accordance with the terms of this offer, a check in electronic form is sent to the e-mail or phone number specified in the "Personal Account" section. In case of disagreement with the proposed form of transferring the check, the Buyer must provide an e-mail address at the time of placing the order.
7.2. The seller has the right:
7.2.1. Change this Agreement, the Prices for the Goods and the Tariffs for related services, the methods and terms of payment and delivery of the goods unilaterally by placing them on the pages of the online store located at the Internet address: https://ma-ma.store. All changes take effect immediately after publication, and are considered brought to the attention of the Buyer from the moment of such publication.
7.2.2. Record telephone conversations with the Buyer. In accordance with paragraph 4 of Art. 16 of the Federal Law "On Information, Information Technologies and Information Protection" the Seller undertakes: to prevent attempts of unauthorized access to information and / or transfer it to persons not directly related to the execution of Orders, to detect and suppress such facts in a timely manner.
7.2.3. Without agreement with the Buyer, transfer his rights and obligations to fulfill the Agreement to third parties.
7.2.4. Before delivery of the goods ordered by the Customer, the Seller has the right to demand from the Customer 100% prepayment of the ordered goods. The Seller has the right to refuse delivery of the goods to the Customer in the absence of such payment. The Seller has the right to demand from the Client 100% prepayment of the ordered goods in the following cases:
- in case of violation of one of the clauses of the offer 3.1; 7.3.5; 8.5
- in case of violation of the rules of sale
— if the total cost or quantity of goods in the basket is exceeded, which can be issued for delivery with payment upon receipt (according to the table, in the "Discount" section of the Personal Account)
7.2.5. Cancel the Order with a non-cash payment method after 15 minutes from the moment of registration in case of no payment received.
7.2.6. Use "cookies" technology. Cookies do not contain confidential information and are not transferred to third parties.
7.2.7. Obtain information about the ip - address of the visitor to the Site ma-ma.store. This information is not used to identify the visitor and is not transferable to third parties.
7.2.8. The Seller has the right to send advertising and informational messages to the Buyer via e-mail and sms with information about discounts, promotions, new arrivals, etc. The frequency of mailings is determined by the Seller independently, unilaterally.
7.2.9. The Seller has the right to unilaterally cancel the Buyer's Order in case of violation by the Buyer of clause 7.3.3. of this Offer.
7.2.10. The seller has the right to impose restrictions on the amount of ordered goods for one day of delivery.
7.2.11. The Seller has the right to change the terms of the Promotions posted on the website of the online store https://ma-ma.store, unilaterally without the consent of the Buyer, by posting such changes on the website of the online store https://ma-ma.store.
7.2.12. When delivering a prepaid order, the courier or the employee of the pick-up point has the right to require the Client to present an identity document. In case of refusal to present the specified document, the online store has the right to refuse to issue the goods to the Client.
If a prepaid order is not received by the owner of the Personal Account, the recipient's full name must be indicated in a special field when placing an order. If the recipient's data does not match the data in the identity document, the online store has the right to refuse to issue the goods to the Client.
7.2.13. By posting a review on the site, you agree to the use by the Seller of the review text for advertising purposes, as well as transfer to third parties for the use of the review text on third-party resources. At the same time, in order to ensure the safety of your personal data, a review may be posted with a reduction or partial masking of personal data.
7.3. The buyer undertakes:
7.3.1. Before the conclusion of the Agreement, familiarize yourself with the content and terms of the Agreement, the prices for the Goods offered by the Seller in the online store.
7.3.2. In fulfillment by the Seller of its obligations to the Buyer, the latter must provide all the necessary data that uniquely identify him as the buyer and sufficient to deliver the Goods he paid for to the Buyer.
7.3.3. Pay for the ordered Goods and its delivery on the terms of this agreement.
7.3.4. Comply with the rules of sale.
7.3.5. Do not use the goods ordered on the website for business purposes.
7.4. The buyer has the right:
7.4.1. The buyer has the right to refuse to receive e-mail and sms mailings, for this he needs to click to the link in the letter “You can unsubscribe from the mailing list from your Personal Account”.
7.4.2. Independently cancel the order through a special service on the website or in the seller's application within 10 minutes from the moment the order was placed.
8. Delivery of goods
8.1. Delivery of the Goods to the Buyer is carried out within the terms agreed by the Parties upon confirmation of the order by the Seller's employee and the conditions set forth in the Rules of Sale. If the buyer does not receive the order within the agreed time, the seller has the right to cancel the order without further informing the Client. If the order is prepaid, the funds are returned to the buyer within the period established by law.
8.2. After receiving the Order, claims to the quantity, completeness and type of the Goods are not accepted.
8.3. Courier delivery can be carried out at the address specified in the Personal Account. Transfer of the order to the Buyer and settlement with the Courier is possible only in buildings.
8.4. In the event that courier delivery is carried out in a public place (station, park, shop, restaurant, shopping centers, etc.), the transfer of the order and settlement with the Courier is possible only in the office part, otherwise, the transfer of the order can only be carried out after the Client makes a 100% prepayment.
8.5. Checking the ordered Goods, as well as all mutual settlements with the Courier, are made in no more than 20 minutes. Checking the ordered Goods at the points of issue is unlimited in time.
8.6. You can find out the exact information about the cost of delivery to your region when placing an order.
8.7. In case of cancellation of the prepaid order by the Client, after its transfer for delivery, the funds will be returned in full. The debt for the delivery service will be reflected in the Client's personal account.
If the Client cancels the order with the payment method upon receipt, after it is transferred for delivery, the debt for the delivery service will be reflected in the Client's personal account.
8.8. Goods received at the point of issue are issued at a time, regardless of the date of registration and the period of their storage. In case of receiving several orders at the same time, regardless of the day of receipt at the point of issue of orders, the cost of delivery is paid once. In the case of courier delivery of one or several orders on the same day, regardless of the date of their execution, the delivery service is paid 1 time. If one order is divided into several deliveries, the delivery service is paid only once.
9. Withdrawal of the offer
9.1. Revocation of the offer (Agreement) can be carried out by the Seller at any time, but this is not a basis for waiving the Seller's obligations under already concluded agreements. The Seller undertakes to place a notice of the withdrawal of the offer in his online store, indicating the exact time (3rd time zone (Moscow)) of the withdrawal of the offer, at least 12 hours before the event of the withdrawal (suspension) of the Offer.
10. Force majeure
10.1. Any of the Parties is released from liability for full or partial failure to fulfill its obligations under this Agreement, if this failure was caused by force majeure circumstances that arose after the signing of this Agreement. "Force Majeure Events" means extraordinary events or circumstances that such Party could not foresee or prevent by the means available to it. Such extraordinary events or circumstances include, in particular: strikes, floods, fires, earthquakes and other natural disasters, wars, hostilities, actions of Russian or foreign government agencies, as well as any other circumstances beyond the reasonable control of any of the Parties . Changes in the current legislation or regulations that directly or indirectly affect any of the Parties are not considered as Force Majeure Events, however, in the event of such changes that prevent any of the Parties from fulfilling any of its obligations under this Agreement, The Parties are obliged to immediately decide on the procedure for working to eliminate this problem in order to ensure the continued execution of this Agreement by the Parties.
11. Other terms
11.1. All disputes related to non-fulfillment, or improper fulfillment of their obligations under this agreement, the parties will try to resolve during negotiations.
11.2. In case of failure to reach an agreement during negotiations, disputes will be resolved in court in accordance with the current legislation of the Russian Federation.